FAQ

 

Q."When do you start working on my project?
A.  We will start working on your project as soon as we receive your logo request and payment.
Q. How long does it take before I can see my samples?
A. Your samples will be presented to you five business days or two business days after we receive your payment, according to the      package you choose.
Q. How can I see my logo design samples?
A. After we receive your payment we will create a personal web page for you, where we will upload your logo design samples.
Q. How many changes may I ask for my logo design?
A. Unlimited changes can be applied to your chosen logo design, until you are 100% satisfied.Depends on the package you choose,      6 changes for Special Package only.
Q. What if I don't like any of initial logo designs?
A. We will provide you with a free redraw session. You will be presented with six or more completely new logo design variations.
Q. What if I have my own idea for the logo design?
A. Any ideas or requests for your future logo design you may indicate in your logo request, or contact your project coordinator. Please      be as specific as possible.
Q. Can you redo my existing logo design?
A. Yes. Please provide us with the latest version of your logo design, and mention it in your logo request.
Q. What is the difference between a corporate image and an illustration?
A. There is a big difference between a corporate image and an illustration. Corporate images are very simple, which makes them      unique, memorable and highly recognizable from any distance and at any size. Illustrations are usually a very complicated artwork      that looses it's quality when reduced in size. Very busy images like these are hard to read and recognize.
Q. Do you make logo design for products, titles, or names?
A. Yes, we create any type of graphic identity.
Q. Do you make logo design for products, titles, or names?
A. Yes, we create any type of graphic identity.
Q. Will you design a background for my logo?
A. The background is not a part of a logo. Background design is not included in any of the packages.
Q. Who keeps the rights of the created logo design?
A. All the rights of the Artwork and Logos we create for our customers belong to our customers.

 

Q."Does my business need a web site?
A.  Ask yourself, "Does my business need 24-hour exposure 7 days a week, 365 days a year?" The answer is obvious. Does any          other medium allow you to expose all the benefits of your business to your target market at their convenience and provide a source     of direct correspondence from them to you? The benefits of a web site are innumerable.
Q. What can a web site do for me?
A. The answer to this question is neither short nor easy. With a little research and thought, you can find hundreds of reasons, but      there are a few general statements that may help you realize your needs. First a web site can reach millions of people that might     not otherwise be available. Second, customers can view products, services or whatever you want to share from the comfort of      their own home. No matter what type of business you are in, there are ways to grow and make money on the web for you.
Q. I don't think a web site will do anything for me. Am I right?
A. No. Many people overlook the various products, services or business processes they can include on a web site. Any      communication or interaction that happen within your business can be made easier and more efficient by the web. Your business      will save money and time while appealing to a much greater global audience.
Q. Why does it matter how my web site looks as long as it works?
A. When visitors come to your site, they will instantly perceive the quality of your services or products. The first impression a      customer or potential customer gets depends on the appearance of your web site. A visitor will be interested and explore your site    if it is appealing and easy to navigate. You are marketing yourself and your business to the world over the Internet and it is      important to show your best
Q. I would like you to design my site. What do I need to do now?
A. If you wish to use the services of Mansa Inc., all you need to do is inform us of the domain name you would like to use and send us    a brief idea of your requirements. We will then purchase the domain in your name, purchase the right hosting package for your     project and then based on your guidance, design an initial web page for you. This will then be refined/changed in consultation with      you until a satisfactory design has been reached. After this, we will need you to forward content and images for your site and start      to design the web site for you.
Q. How much does a web site cost?
A. There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you      are going to have, if you will sell products on your web site, the graphic work involved, and how interactive your future web site will      be. You will also need web hosting and domain name registration.
Q. How long does it take for a design to be completed?
A. The time frame is determined by the size of your web site, the complexity of your site design and our current client design      schedule. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation of a site is      waiting for content (text/images) to be sent to us by the client.
Q. Do I need to hire a "local" web site designer?
A. We create web sites for clients who are local as well as out of state. By using the Internet, email and the telephone, it is possible      to communicate effectively with clients based in any location.
Q. What is web hosting?
A. Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.
Q. Can I choose you to design my site and use my own web hosting?
A. Yes
Q. What is a protosite?
A. A "protosite" is just a preliminary drawing of your future web site. It helps both you and Mansa Inc. establish the way your web site     will look. Elements such as colors, page layout, item position, navigation etc. can be mocked up to speed the design process. If     changes (colors, text, images, moving things around the page layout etc.) are needed, they can be made before we begin the      actual coding. Once you approve your protosite, we move forward and code the protosite you approved into your new web site.
Q. How many pages do I need?
A. This all depends on how much content you have. Every business web site should have an 'About Us' page (or something similarly      titled) to tell your visitors about your business. After that, it depends on what type of business you have. A good rule of thumb is      not to overwhelm your audience with too much information on each page. Disperse the information and break it up into visually      appealing "reader friendly" pages and paragraphs. Long pages of text tend to overwhelm the reader. So, break your total content      to get your audience's attention.

 

 

Q."When I view my stationery on the web site it seems to have different colors from my original logo design?
A.  For best viewing purposes, we use RGB color mode to present the logo samples to you. It is the main standard for all computer     oriented graphics, web included. However, when we work on stationery designs, we have no choice but to convert your logo to      either CMYK or Pantone colors (according to your preference). Printers do not work in RGB mode. Slight color shifts may occur.      Pantone colors may appear even more different on screen because we match them on the Pantone chart as it will appear when it      gets printed. You will get a version of your logo in RGB colors as well. Furthermore, when you print the file the color will change.      (Refer to Why does the color look different when I print it?
Q. Can I edit my business cards and stationery?
A. Yes, you can edit, or change all the information on your business card and stationery. You will need to have Adobe Illustrator, or      Corel Draw installed on your computer, because your stationery files are in a vector format.
Q. What are Pantone colours?
A. Pantone colours is a universal stadard. They are used by professional print shops around the world. It helps designers, print shops      and customers talk in one language. This type of paint will always look the same color any time you print it.
Q. What is the best color mode to use for printing?
A. We recommend Pantone colors. It is a standard used on every printer in the world that supports spot color process. When you      have your files printed in Pantone colors it will always have exactly same colors. Your home printer can only print in CMYK colors,      so we recommend CMYK colors for home printing. When printing in CMYK - colors will slightly shift every time you print.

 

 

Q."What is Search Engine Marketing (SEM)?
A. Search Engine Marketing (SEM) involves a overall procedure of marketing a web site on search engines. This involves      submission, optimization, paid inclusion programs and more.
Q. What is Search Engine Optimization (SEO)?
A. Search engine optimization (SEO) is refer to designing, writing, and coding (in HTML) of your web site so that there is a good     chance that your web pages rank well of search engine queries for particular terms, especially with crawler-based search engines.
Q. Why is SEO so important?
A. Search engines are extremely important for any online business. Over 85% of Internet users use search engines to find products     and services. SEO ensures your website has all of the necessary criteria to rank high in search results. Without high rankings,      your website has little chance of gaining search engine traffic. A professional SEO campaign can offer you the best ROI (return on      investment) by delivering fresh, targeted traffic to your website that’s both free and effective.
Q. How long does it take to get my website “indexed” on the search engines?
A.  It varies with every search engine. In general, most search engines will index NEW websites within a week.

 

 

Q."Which Social Networks Should I Be On?
A.  Musicians and entertainment professionals should have a presence on Facebook, Twitter, YouTube, and ReverbNation, to be     sure. If you’re afraid you won’t be able to keep up with all of those networks, start with Facebook and ReverbNation (they have     great social integration tools) and work your way out to the others from there. There are many other sites for musicians and a      presence on those sites will be determined by whether your fans are there or not. Let’s talk about which networks are right for       you!
Q. How many days per week should I post on social networks?
A. You should definitely post a minimum of five days per week, and I would suggest posting seven days per week. Your fans are likely     to be visiting social networks seven days a week, so you should be there, too!
Q. How many posts per day should I make?
A. There is no stock answer to this question, but there are best practices to consider. On Facebook, the answer used to be two to     three times a day maximum so as not to come across as spammy. However, in the past few months Facebook has made some    changes that have made it necessary for brands to post more often. The key to building a Facebook community depends on     engagement of your fans. To get this engagement your brand must be seen on fans’ news feeds. Since fans are on at different     times of day you’ll need to do some experimenting in the beginning to see what times of day get the best engagement and reach     for your posts. Only after knowing this can you determine how often and at what times to post. With Twitter, you can post as often     as you like as the network lends itself to multiple tweets per day.
Q. How do I find the right people to connect with on social networks?
A. Start by inviting your personal friends, business associates, other bands and industry contacts and, of course, existing fans to join     you on your social networks. Be sure to add social connect buttons to your website and encourage site visitors to join you there.     Add links to your social networks on any printed materials, including your email signature. Run Facebook ads that target fans of     similar bands. On Twitter follow people, companies, and groups related to the industry. If you’re looking to get signed, also follow     the labels that would be an appropriate match for your music.

 

 

Q."How much does it cost to develop an app?
A. There’s no single answer to this question, because it depends on the complexity and requirements of the app. Typically, apps cost     between $10,000 and $75,000 to develop, but can cost more if they incorporate 3D modeling, backend integration, or other high     end services. Here’s a blog post from one our account reps that explains pricing in more detail.
Q. Will you develop my app idea for profit share?
A. Mansa works strictly as a developer for hire. We do not participate in any revenue splits or percentage agreements. That means     while you shoulder development costs, you own your app free and clear, including source code and intellectual property.
Q. How is my mobile app idea protected?
A. One of the very first steps in the app development timeline is the signing of a non-disclosure agreement (NDA) by both Mansa and     you, the prospective client. This protects both parties, since we’ll be working very closely together. Once it’s finished, the app and     all its source code and intellectual property belong to you.
Q. How long does it take to develop an app?
A. Simple apps can be completed in a couple weeks, while more complex apps might take several months. The more clearly you’ve     defined your idea and how it will work as an app, the more closely we can estimate a time frame.
Q. Can you do iPhone and Android at the same time?
A. Absolutely! We also support BlackBerry, Windows Phone, Symbian, and webOS.
Q. Can we do some of the app development work ourselves?
A. Of course! If you have the technical know how or artwork ready, and just need something specific from us, we can cater to your      needs. The idea is yours, so bring as much to the table as you can.

 

 

 

 

 

 

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